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Insurance
Our IT consulting and insurance software solutions span a range of Insurance lines of business including Life, Annuities, Health, Property and Casualty and Reinsurance. Working closely with our Insurance industry clients, we have increased their operational effectiveness and efficiency by enabling them to outsource non-strategic processes and refocus resources on core activities. We achieve this through a powerful combination of Insurance domain expertise, process excellence and a flexible, responsive and personalized approach to service. We provide specialized application software, strategic consulting, systems integration, and business process and IT outsourcing to the global insurance industry. Our comprehensive suite of software components and enterprise solutions makes business process change practical.

We provide high quality customer service to meet the expectations of customers who require more personalized service options and greater levels of attention and responsiveness. Globally, Ventrum provides outsourced contact center solutions for many types of insurance providers - including general, property and casualty, and life and health. Our solutions are designed to identify and achieve significant improvements in operational efficiency, cost reduction, revenue generation, and speed to market.

We view ourselves as partners who work with clients to enhance the value of their business. Our work is grounded in global industry expertise, state-of-the-art tools and techniques, analytical rigor and technical excellence so that we can deliver practical, independent advice that is tailored to each client's situation.


Insurance
Financial Services & Banking
With a wave of consolidation largely behind us, the financial services industry is now focusing on reducing costs while organically building their customer base. While offshoring and automation serve as cost-control measures that are likely to continue or accelerate, adding customers continues to be a challenge. In addition, product differentiation remains difficult to achieve, and today's technology makes it easier than ever for customers to switch financial institutions. These factors make it increasingly important for firms to provide innovative customer experiences tailored to each market segment.

We provide specialized application software, strategic consulting, systems integration, and business process and IT outsourcing to the banking industry. Our people, solutions and processes, our financial services consultants and technology experts understand your issues - and we blend the right mix of services and solutions to get the job done. We enhance our financial solutions with services for post-merger integration, fraud detection, risk monitoring and regulatory compliance, customer relationship management, image and workflow services and enterprise security. We offer comprehensive HR Services across the entire employment lifecycle, including recruiting and staffing, payroll, HR administration, benefits and learning.



Financial Services & Banking
Telecommunication
Around the world telecommunications and Internet Service Providers (ISPs) face constant challenges to their business model- from the economy, competitors, and regulators. At the same time, customers are demanding new service offerings and personalized customer care at a competitive price. Ventrum provides the technology, platforms, systems and consulting services that transform change from a risk to an opportunity. Cutting edge network and subscriber services. Infrastructure management. Operations and systems support. Competing in the converged, reinvented and transformed communications industry requires reliable and flexible platforms. Revenue-generating subscriber services that build customer loyalty. Efficient systems that lower costs and maximize investment. Total visibility into your business.

A barrage of new technologies has made the telecommunications industry more competitive than ever. Firms are continually finding new ways to provide services at lower cost and with new features. At the same time, mature technologies such as wireline, cable TV and now wireless face slower customer growth and even decline.

In this cut-throat environment, the winners will be firms that can provide multiple, low-cost services in a convergent, bundled fashion. Achieving this goal has required mergers to build scale, yet companies struggle to integrate mergers and achieve the efficiencies they anticipated. New technologies, especially the Internet, are obliterating the traditional differences between phone service, cable TV and satellite TV. This represents both a challenge and an opportunity for cable, broadband and satellite companies. . As with the telecommunications industry, the winning firms will provide low-cost, bundled services and top-quality customer service.

Agencies need proven telecommunications strategies to minimize investment costs, provide citizens with responsive service, ensure the availability of critical resources during all contingencies, and protect highly sensitive diplomatic, intelligence, and military data.

Ventrum's end-to-end telecommunications solutions include expertise in strategy and planning, system design, engineering, acquisition, implementation, and operations support for voice, data, wireless, and video communications. Ventrum can provide billing and customer care services to cable, broadband and satellite firms. Contact centers at these firms face high turnover and the constant need to train agents about new services. Firms utilizing our contact centre services reduce administrative costs and increase customer satisfaction.



Telecommunication
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